Crappy support service… Can’t visited loan officer. Become refinance techniques. Turned in most of the files, overlooked 5 closings. However waiting! Taking a loss. Cumbersome customer support. Bad offer! How performed they visited 4.5 billion within the sales? Pose a question to your Claims Attorney Workplace.
It remain move me to the new loan processors
Terrible customer support. I’ve been talking about an effective refinance once the no closer to closure than I was inside the June. Customer support was a joke. They just import me to each person, i am also bounced to particularly a basketball. Extremely troubled and you may aggravated and you can have always been moving my financial today. Don’t strongly recommend The newest Rez anyway.
My financing try which have Ditech and it also was offered in order to The new Rez
Avoid using NEWREZ….greatest mistake I have generated. Come trying to refi. Once the Get it’s now October still waiting. I’ve sent an equivalent papers in the many times. Cannot reach some body by the mobile. My personal financing is actually accepted two months before nonetheless wishing. The organization was bull crap go in other places.
The latest Rez ’s the worst mortgage company!! Brand new Rez entitled and you can available to refi my personal loan during the an excellent lower rate of interest. The mortgage Manager Ryan explained it could be effortless “not a problem”. The guy including told you no need for another assessment as loan was just 1 year dated and in addition we were not taking one more money away! HA… 5 days later on he’s requesting docs they currently have. The mortgage Processor chip try not to comprehend the docs We publish to their secure site. New undoubtedly worst financial You will find ever worked with! Rescue the new outrage and get various other financial!!
NewRez/Shellpoint received our very own financial out-of Ditech. Basic fee in order to NewRez was a student in , and therefore i arranged via the NewRez web site having automatic costs on to begin every month. All ran really up until . They never took the newest fee which was supposed to be pulled from our family savings! We don’t find until we got a trip on off certain unusual amount claiming these people were NewRez, did not keep in touch with her or him as we did not recognize the number. Tested our very own account on line through their site and you can lower and you will behold the brand new October commission hadn’t started instantly received! Got into the cell phone having NewRez customer support instantaneously to find away the thing that was taking place and try informed it was specific brand of “glitch”. Actually, money being animated to have fee very well since ! Discover a lot of money in the bank account for this! I talked with a couple of additional persons on the , on the second person using percentage over the phone which have the brand new report regarding the girl there is no late charges, no payment also it will be ACH. It’s now and on its page it’s indicating myself that it is a keen unapplied commission! What the heck, here is the Oct 1 percentage and really should was in fact used as a result Immediately toward . So we log on to the telephone again together today and you will ask what’s happening? Is actually advised that she’d immediately consult it https://cashadvancecompass.com/payday-loans-ga/kingston is applied to the latest Oct commission and you will “you are not later” We called our very own financial after talking-to NewRez towards the and you may the lending company told you “no sample during the payment was actually expected of the NewRez/Shellpoint, it (the bank) are not finishing one payment and in addition we have numerous currency to cover 4 many years of payments”! I’ve less than 1 year remaining with this 1st mortgage and are surely considering visiting the condition lawyer general’s office, the higher organization bureau, employing legal counsel and you can using which of now. All of our on line membership which have NewRez shows another fee are auto-paid off is scheduled getting The fall of step one, but if i make an effort to go through the planned automatic money, it confides in us we cannot while the account is actually “past due”. This is so incorrect to your of a lot levels! You will find Never been late into the 30 age with your mortgage percentage therefore features the greatest credit rating more than 850! Are they today going to fuck the credit history? Prevent Him or her!